Michael was very accommodating when we scheduled the appointment. He showed up early, which was great. Very friendly guy. He even mentioned that my place is not his assigned area, but because I specifically asked for him, through the reviews in Yelp, that he came out to do the work. I definitely would recommend him.

Mike is an excellent professional. He knew his stuff and helped us with an installation for our door lock. Well organized and very service oriented and is someone you can trust. I would call him again in a minute.

Needed 2 locks re-keyed in the Burnaby area. Fast response, great flexible work hours, professional, punctual, courteous and reasonable rates. Willing to explain, teach and well equipped. Well recommended!

This is the 2nd time we’ve called Michael Lee to help us out. The most recent call was to help us replace our locks due to a break in. I emailed Michael at 11:45pm the night of the break in, and he replied 15 mins later. He came by the house at 9am the next day. He helped to re-secure the patio door where the thieves broke in, and added a couple more locks/hardware to reduce the risk of the patio door being compromised again. At the same time he upgraded the dead bolt on the main door to a bigg… Read more

Fantastic fast service and reasonably priced. After locking myself out of the house and calling another local locksmith who quoted me a 2 hour wait (on a Wednesday morning?) and higher rate I gratefully found Mr Locksmith. I called the automotive locksmith first in error but was met with the most helpful and sympathetic ear who gave me the number to Michael as he handled premise locks. I wasn’t able to reach Michael by phone and left a message and texted him as offered in his voice message. He … Read more

Our company would not hesitate to recommend Michael of Mr. Locksmith Burnaby.We had a break-in at the office of one of our tenants and needed to secure the commercial building.I phoned Michael and he was available immediately on a Saturday.4 doors were dealt with.Our outside door had the lock replaced with a very secure lock and keys that could not be copied.The inside doors had new dead bolts installed and the main office door had 2 door guardians installed for added security.This last installa… Read more

I contacted Michael after an attempted break in at our apartment. Our door lock was destroyed and we were locked out of our apartment. Michael came over right away, during dinner time, without hesitation. He was very professional and explained to us how the lock was compromised. He showed us the difference between different grades of locks and explained which would be best. The lock we chose at his recommendation was higher quality but it was brushed nickel. Our building requires chrome… Read more

I put myself in a bad position when my key broke off in my door lock at my apartment, i figured my day was done and it’s going to be a bad day, as now i cannot leave. I checked online, and the only site that made me feel comfortable was Mr. Locksmith (Michael). I called him up, very helpful on the phone, and all sounds great. It was a busy day, so a couple of hours to be there, couldn’t ask for more,… except to my surprise, when within just over an hour after i called, he had replaced my … Read more

Had to call a locksmith given we had locked ourselves out of the house. Called and spoke with Michael. He was able to schedule his time to a time convenient to me. Arrived at the house on time. Was very pleasant and explained what he was doing and why. Basically ended up with a new door knob and lock. He cleaned up after himself. Michael is very professional but easy to talk to. I would recommend him to others should the need arise.