I contacted Michael with our server room door and shower room door locks in our office. I asked him to come in and quote it and he did so promptly. The price quoted was reasonable It was around the end of office hours when he came in, so he came to do the work the following morning. Again, he was very punctual. The day before, he texted me a lock that he thought would work better on the shower door but wouldn’t cost more. I really appreciated that he thought of what would work for us. All … Read more

I contacted Michael after an attempted break in at our apartment. Our door lock was destroyed and we were locked out of our apartment. Michael came over right away, during dinner time, without hesitation. He was very professional and explained to us how the lock was compromised. He showed us the difference between different grades of locks and explained which would be best. The lock we chose at his recommendation was higher quality but it was brushed nickel. Our building requires chrome… Read more

Our company would not hesitate to recommend Michael of Mr. Locksmith Burnaby.We had a break-in at the office of one of our tenants and needed to secure the commercial building.I phoned Michael and he was available immediately on a Saturday.4 doors were dealt with.Our outside door had the lock replaced with a very secure lock and keys that could not be copied.The inside doors had new dead bolts installed and the main office door had 2 door guardians installed for added security.This last installa… Read more

Michael just left our place after re-keying our locks on only 2 hours notice!!! Super cool, funny, courteous professional who to took the time to walk us through everything he was doing. Very competitive rates and reliable service. What more can you ask for?

Michael was the first person I called because of the great reviews he had received and our experience was just as good if not better.He is very professional, knowledgeable, trustworthy and caring.The lock in my dad’s condo was faulty and dad was stuck outside for 15 minutes trying to turn his key.Even though it was a Saturday morning and Michael was already busy on another job he came by within an hour to replace the lock. In no time at all my dad had a new and better lock installed properly an… Read more

Fantastic fast service and reasonably priced. After locking myself out of the house and calling another local locksmith who quoted me a 2 hour wait (on a Wednesday morning?) and higher rate I gratefully found Mr Locksmith. I called the automotive locksmith first in error but was met with the most helpful and sympathetic ear who gave me the number to Michael as he handled premise locks. I wasn’t able to reach Michael by phone and left a message and texted him as offered in his voice message. He … Read more

Had to call a locksmith given we had locked ourselves out of the house. Called and spoke with Michael. He was able to schedule his time to a time convenient to me. Arrived at the house on time. Was very pleasant and explained what he was doing and why. Basically ended up with a new door knob and lock. He cleaned up after himself. Michael is very professional but easy to talk to. I would recommend him to others should the need arise.

Mike is an excellent professional. He knew his stuff and helped us with an installation for our door lock. Well organized and very service oriented and is someone you can trust. I would call him again in a minute.