Michael was the first person I called because of the great reviews he had received and our experience was just as good if not better.He is very professional, knowledgeable, trustworthy and caring.The lock in my dad’s condo was faulty and dad was stuck outside for 15 minutes trying to turn his key.Even though it was a Saturday morning and Michael was already busy on another job he came by within an hour to replace the lock. In no time at all my dad had a new and better lock installed properly an… Read more

Michael Lee is very professional. Explained the dangers for Smart Key entry. Did a quick 10 seconds demonstration on how to break into my house. I was convinced to purchase a high end lock for both myself and brother. Very pleased with the service.

Mr Michael did a great job for us too! My 5-year-old locked the master bedroom and the building manager did not have the key. I called Mr Locksmith Burnaby and Mr Michael came to help us. He was a gentleman and very professional. He opened the door within 10 seconds, and removed the lock mechanism so that my children (or other family members) do not accidentally lock it any more. Highly recommended.

Mr. Michael Lee was a great help for our lock replacement. He has shared a lot lock knowledge to help us understand the lock security level . Very friendly and funny guy. Thanks for the help!

I had been calling around all morning to find out who could fix the problem I had. Our condo door had dropped and the lock no longer slid closed! I had explained this to a few different businesses who were not able to help me the same day and who did not really reassure me that they would be able to fix it. As soon as I told Michael what the problem was, he assured me that he saw the same problem all the time. He told me that I was I. His way to another appointment but since I was on his rou… Read more

This is the 2nd time we’ve called Michael Lee to help us out. The most recent call was to help us replace our locks due to a break in. I emailed Michael at 11:45pm the night of the break in, and he replied 15 mins later. He came by the house at 9am the next day. He helped to re-secure the patio door where the thieves broke in, and added a couple more locks/hardware to reduce the risk of the patio door being compromised again. At the same time he upgraded the dead bolt on the main door to a bigg… Read more

Michael was very nice and helpful. He came the next day after I called him to change locks on 4 doors and add a new heavy duty deadbolt on all 4 doors after one of my patio doors got broken into the day before. He was knowledgeable and I felt safe as I had to leave him to run a quick errand. He was fast and courteous as he even cleaned up after himself. 4 doors were done within a couple of hours with new deadbolts, wraparound plates and metal strike plates on all of them! Would definitely refer … Read more

Fantastic fast service and reasonably priced. After locking myself out of the house and calling another local locksmith who quoted me a 2 hour wait (on a Wednesday morning?) and higher rate I gratefully found Mr Locksmith. I called the automotive locksmith first in error but was met with the most helpful and sympathetic ear who gave me the number to Michael as he handled premise locks. I wasn’t able to reach Michael by phone and left a message and texted him as offered in his voice message. He … Read more